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Call 01334897644. St Andrews Dental Care, 2 Lockhart Pl, St Andrews KY16 9XB, United Kingdom

PATIENT COMPLAINTS

CODE OF PRACTICE FOR PATIENT COMPLAINTS

In this practice we take complaints very seriously indeed and try to ensure that all patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based on these objectives.

  1. Our aim is to react to complaints in the way in which we would all want a complaint about a service to be handled. We learn from every mistake that we make and we respond to patients’ concerns in a caring and sensitive way.
  2. The person responsible within the practice for dealing with any complaint about the service which we provide is the Practice Manager.
  3. If a complaint is verbal the details will be listened to on the telephone or at the reception desk, and we offer to refer him/her to the Practice Manager immediately if available.
  4. If the Practice Manager is not available at that specific time, then the patient will be told when he/she will be able to talk to the manager and arrangements will be made for this to happen. A member of the staff will take brief details of the complaint and pass them on. If we cannot arrange this within a reasonable period, or if the patient does not wish to wait to discuss the matter, arrangements will be made for someone else to deal with it.
  5. If the patient is still not satisfied after speaking to the Practice Manager then we would request that the complaint be put in writing and addressed to the Practice Manager.
  6. We will acknowledge the written patient’s complaint in writing and enclose a copy of this code of practice as soon as possible, but normally within 3 working days.
  7. If a complaint is about any aspect of clinical care, or associated charges, it will normally be referred to the dentist involved unless the patient does not want this.
  8. We will seek to investigate the complaint internally and respond within 20 working days of the complaint being received to give explanation of the circumstances which led to the complaint.
  9. We will confirm the decision about the complaint in writing to the patient immediately after completing our investigation.
  10. If complaining on behalf of someone else, please note that we keep strictly to the rules of confidentiality. If you are complaining on behalf of someone else, we must know that you have permission to do so. A note signed by the person concerned will be needed, unless they are incapable (because of physical or mental illness) of providing this.
  11. Proper and comprehensive records are kept of any complaint received.

 

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Google Rating
4.9
Based on 152 reviews
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Our lovely patients

Check Out Our Latest Patient Reviews

Fabulous experience from start to finish. Claire has given me my confidence back after straightening my teeth. I can’t stop smiling and looking at them. If you were considering straightening - this is your sign to just go ahead and do it!
April B.
April B.
I had my wisdom tooth removed by claire today. I must say that in all dentists I have been to before, this was the best experience I've had. Claire was very professional and caring throughout the procedure. I felt no pain or distress through it. Very good dentish and all staff are extremely friendly. Highly recommend.
david L.
david L.
I can't describe how grateful I am for this practice. Everyone is wonderful, and they helped me--a person they didn't know, on holiday from the States, who suffered an emergency from a previous oral surgery.I'd emailed the affiliate office in Dundee, closer to where I was, but they didn't handle the level of care I needed but asked permission to forward my inquiry to St. Andrews. Within the hour, Christina from St. Andrews reached out to me.This is when I had an inkling of how incredible this office is.Christina said Stuart, the oral surgeon with the proper expertise in the area I needed, would be happy to see me, and could I provide some information from my U.S. surgeon (whom I had been trying to reach, to no avail). I sent her the information, and said I'd not yet received a reply. She could not find an email on the website, so she called--the U.S.I was miserable, barely able to eat, and the problems I was having were NOT typical for my past surgery, so I was terrified if I didn't get help, the implications would be worse, as every day I could discern my issues growing progressively worse. But Christina was able to squeeze me into Stuart's schedule as soon right after he returned from leave.Stuart's credentials were impeccable, and it showed in when it mattered most: It turned out Stuart did not have exactly the right instruments that would have made what he needed to do to "patch me up" until I could have the problem fixed permanently in the U.S. And this is THE most important part of this review and why I tell this longer story:Stuart, had to think on his feet and figure out what tools would work to get the job done correctly. You see, medicine is a science, but I have always heard good doctors/dentists say that it is also an art. Because Stuart is an expert at what he does, with years of experience, training--and training others, because he travels and keeps current with research and best practices, he was able to think fast about what could work.There was one moment when he thought he might have to send me to the lab in Dundee for just one last thing. But then he said maybe he had something in a bag at the end of the counter... and he tried it; his next words were, "it's a miracle."I replied, "you're a genius."He spent almost two hours fixing me up. When I tell you I had been in tears for 2-3 weeks, even wondering if it was fixable, I'm not exaggerating.I felt like hugging both him and Elle (his assistant for my appt--also wonderful, kind. Elle has amazing eyesight and can find the smallest things that drop on the floor! She spotted and sanitized what I couldn't even see!) Elle is a perfect assistant and made me feel cared for as well.I actually never asked the cost; probably no one could tell me since they wouldn't have known what needed done. But the cost was absolutely fair and reasonable. There was no padded charge they tried to make up and take advantage of the way some places might. I paid for a long and involved visit in a highly qualified office, where he saved my mouth, allowed me to eat, and gave me hope to enjoy the rest of my summer. I can't tell you how much that meant to me.Rebecca, yet another radiant and friendly person that gives a lovely image to this practice, checked me out. Christina had left for the day.When I emailed Christina to thank her for doing so much to help me, she admitted she checked with Rebecca later to see that I was taken care of, and that basically explains the heart of this office.While they're not NHS, if you can manage a private care office, choose this one. Most of all, you need medical professionals who think deeply and strategically when situations are not clear cut. I cannot recommend St. Andrews Dental Care highly enough.PS: I am leaving this review over a week after my appt, simply to note that Stuart's work really did do the job and I have been able to eat, and have no complications; my appt. to have the entire process redone is next month in the States, but thanks to Stuart, it's no longer an emergency.
Susan T
Susan T
Had my wisdom tooth removed today, it all went smoothly with no pain. Claire took good care of me by asking if I was ok on numerous occasions, making sure I was handling the whole procedure well. Also Claire’s assistant made me feel at ease. The lady’s in the reception were very polite.
Alex F.
Alex F.
I recently had an exceptional experience at St AndrewsDentalCare. From the moment I walked in, the friendly staff made me feel comfortable and welcome. Claire was incredibly professional, thorough, and attentive, explaining every step of my treatment with clarity. I left with a bright smile and complete confidence in their care. Highly recommend for anyone seeking top-notch dental services!
Christina
Christina
Had a consultation with Haley before my hygiene appointment with Leigh. Was taken through my options for future treatment and everything was explained very clearly, Haley is a treasure to St Andrews dental care. Leigh was very thourough with my hygiene appointment as always.
Euan W.
Euan W.
I would highly recommend this practice. I had a consultation with Hayley and she discussed my options over a coffee and then booked me in with the Dentist who specialised in what i wanted. Throughout my treatment Hayley kept in constant contact and even checked in on me after my appointments. I was offered some lovely extras too which included a eyemask and lipbalm ! Thank you so much for all your effort to make what is usually a scary place feel warm and welcoming x
Lyndsy B.
Lyndsy B.
Regular patient for many years. Fully endorse excellent high quality patient-orientated service.Latest visit again fulfills, exceeds expectations. I'm a retired medic and can judge the skill with which Seb and Chris work. Wouldn't dream of going elsewhere.Thanks guys (and gals).Latest visit (10/22) again confirms!Peter Ball
Peter B.
Peter B.
I had a damaged front tooth post which had to be removed by Dr Farmer .So no front teeth 🥴 A synthetic bone graft was necessary due to infection. Then a titanium implant put in . Five months to heal then hooray . Two lovely new front teeth.Great treatment.Thank you so much .Norman McDicken
norman M.
norman M.
Absolutely over the moon with my treatment from Claire Seifert. I was initially apprehensive but after my first appointment i knew I had found my new Dental Practice. Claire was professional, respectful and most of all i felt very comfortable.I can’t believe I am now smiling after being so self conscious for many years. From start to finish my treatment was painless and relaxing and I have no problem at all recommending Claire and her team for an effective, pain free and friendly treatment.
Lisa Jayne V.
Lisa Jayne V.
Suffering from some discomfort, I called in, in person, on Monday at 1530 to see a dentist and was given an appointment for 0945 the next day. By 1030, I was walking out of the surgery minus 1 bad tooth which I expected. Fantastic service and superb treatment from all at the practice. Many thanks.
Kenneth M.
Kenneth M.
Couldn't be any more impressed and wish I had been going there for years, but thrilled to have finally found a dentist who understands the phobic and where the treatment is not in any way rushed ahead of next patient. I was completely pain free and felt in the most capable hands . Highly recommended.
N S
N S
I found the whole visit pleasant, professionally excellent and thoroughly to be recommended. I was very impressed by the manner of Sebastian, my dentist, and his ability to relate to my own needs and wishes.
Alastair S.
Alastair S.
the appointment scheduling, preparatory paperwork & reminder process is painless & efficient.The physical welcome at the surgery is friendly, competent, relaxed yet professional.The treatment is focussed, effective and painless. Information flow is helpful and friendly; resulting in a feeling of shared responsibility for the treatment.post-treatment follow-up is just as efficient as the rest of the process.
David O.
David O.
Great surgery and very professional. Object to unnecessary reminders and online form filling, as well as these very annoying review requests. I was just at the dentist!!
Alan R.
Alan R.
Fractured my tooth whilst on a skiing holiday. Phoned around a lot of dentists trying to get an appointment with no luck until I happened upon St Andrews Dental Care. They were very understanding about the hole in my smile and fitted me in very quickly for an initial assessment and a temporary tooth at the same appointment to keep me going, while we plan the next step. I would highly recommend this dentist practice. Fantastic service. Thank you very much to all the staff.
Mike C.
Mike C.
I just wanted to say a few words in recognition of Sebastian Mylchreest at the St Andrews Dental Care & Implant Clinic. I had to have a root canal and a new crown fitted during the C-19 restrictions as my own dentist was prohibited to carry out the work due to lockdown restrictions.Sebastian carried out a first rate job, he was extremely professional and very friendly, in addition to explaining the dental work as he proceeded with the treatment. The experience was as pain-free as you are likely to get when visiting a dentist. I found Sebastian to be genuine and extremely genial and would recommend him with no reservations. Thank you so much for a great job, I am very happy with my treatment and the result. 👍
Dave
Dave
Excellent professional, friendly, helpful service for removal of a bothersome tooth . Pain free. Well done everyone and many thanks on behalf of my husband
Elizabeth P.
Elizabeth P.
I had an appointment for a scale and polish with airflow (stain removal treatment). Eilidh did an amazing job as per usual. I have sensitive teeth but my treatment was pain free. Morgan who was nursing did an excellent job and was very pleasant. Both Patty and Alana at front of house were friendly and professional. 100% recommend this practice for all your dental treatment.
xmahirax
xmahirax
Eilidh and Morgan both made me feel very at ease when I had worries about my teeth. They took their time and made sure I left the appointment feeling at ease. I then saw Sebastian and Aimee who investigated some suspicious pain and worked out the problem quickly. Alana was amazing in reception as well. 5 stars!
Patty M.
Patty M.
For someone who quite frankly has a phobia of dentists Sebastian puts you at ease and the (if this is possible) most painfree experience. Highly recommended.
Rich C.
Rich C.
Seb made me feel really comfortable and picked up things that no other dentists have previously. He has gone above and beyond so far to help me out with all my dental needs. Would 100% recommend
Clara P.
Clara P.
As always Bill was extremely happy with the care and service that he received from Eilidh and Mahira. The friendship shown to him and explanation of the treatment he needed was first class and very professional.
Sandra R.
Sandra R.
My scale and polish was the best I’ve ever had, Eilidh was incredibly gentle but thorough at the same time. Mahira the nurse was reassuring and professional. I genuinely look forward to my next cleaning which is something I never thought I would say!
Patty M.
Patty M.
I have been going here for 30 years and always had a 'good' experience. Very friendly reception and always made to feel at ease. My present dentist, Dr Sebastian Mylchreest, makes you feel very relaxed and confident that your dental problems will be resolved. You also receive a very good and thorough check up with the hygienist. Strongly recommend.
Allan B.
Allan B.
Very helpful and professional. Lot of time spent going through step by step guide to all the treatment given. Have recommended this practice to many friends. L. Russell.
Lauren R.
Lauren R.
Excellent service at St Andrews Dental Care, always seen on time, everything well explained and best of all, no pain! Lovely staff, very friendly and welcoming
Jan N.
Jan N.
I’ve dealt with Chris and Eilidh since being at the practice in the past year. They’re both incredibly friendly, professional and easy to talk to. They show genuine care and give you tonnes of information on how to best take care of your dental hygiene in the long run as well as plan for future care you may need. The dental nurses are always friendly and helpful. The receptionists have saved me a few headaches in my time there by helping me out if I’m running late, locked in my house accidentally or unable to make an appointment in the coming days. Never thought I’d say I’d enjoy going to the dentist!
Euan M.
Euan M.
The practice called me this morning to tell me one of my appointments would not take place due to staff illness. My second appointment did go ahead. As always, reception was calmly relaxing and staff excellent. Treatment went well, Sebastian excellent as always and it was all pain free. Thank you.
Andrew H.
Andrew H.
I can't praise Chris and the team there enough! Not only is he great at his job - after giving me a smile overhaul - but the way that he kept me informed all the time, and planned the various treatments was great. It meant I always knew what was being done when and everything was actually done much more quickly than expected! A huge thanks to Chris and the team!
Ali M.
Ali M.
I had Invisalign with the St Andrews Dental Care & Implant Clinic and was thoroughly looked after the entire time.I felt like I was in very safe hands with Chris who was meticulous and really nice! My whole experience was easy, organised and comfortable.I would highly recommend this dental practice because they worked with me to get the best results and the whole experience was great! Really happy with my teeth now I can't stop smiling! :))
Elynor T.
Elynor T.
I was fully informed of what treatment I was going to receive and what David would be doing to ensure my treatment was both effective and pain free. Both David and Marie were excellent making me feel very comfortable and they did exactly what they said they would do, complete my treatment fully pain free.
Iain G.
Iain G.
After a google search to find a dentist after moving to Fife, I decided to give St Andrews Dental Care a call and I'm over the moon that I did!As a nervous patient, Dr Chris and his team, helped reassure me throughout my appointments. The end results are outstanding! The veneers are everything I hoped for, and more! I no longer smile with a closed mouth, and I am extremely proud of my new smile!
Debra T.
Debra T.
I recently visited a friend in Edinburgh. I talked about wanting my teeth whitened. He recommended to contact St Andrew’s Dental Care and see one of their Dentists Chris. I made an appointment and seen Chris the next day. Although I have a fear of dentists Chris immediately put me at ease. Following receiving one of most detailed check ups I ever had, Chris clearly explained my options for teeth whitening and appeared extremely knowledgeable about this field. I opted for the rubber teeth mouth guards. This involved a totally painless process where Chris used their specialist teeth scanning device. I explained I was returning to Northern Ireland in 7 days. Chris pulled out all the stops to get the lab to produce the plastic moulds from the scan of my teeth and then made the plastic whitening trays. I was able to collect them before I left. The items including the whitening liquid were presented in very professional packaging and I got clear instructions on how to use the whitening liquid before I left. I found Chris to provide a superb professional and customer personable service. I have used the mouth plastic trays and I am delighted with the the result. If you are looking for teeth whitening service I have absolutely no hesitation to recommend Chris at St Andrew’s Dental Care. I do plan to get my teeth straightened using the Invisalign Treatment and know Chris is an expert in this field and will be going to no other dentist to carry out this further treatment.
Robert H.
Robert H.
I recently visited the practice to have lip fillers. I was apprehensive about the end result as I wanted my lips a little fuller but still very natural in appearance. Chris was fantastic, spent lots of time answering all my questions and providing plenty of reassurance.I am over the moon with the end result and best of all it was definitely pain free!I can’t recommend Chris highly enough for this treatment.
Louise C.
Louise C.
I visited St Andrews Dental care for the first time and had a fantastic experience. I had a scale and polish treatment with airflow. Eilidh, the hygienist spent time explaining how to keep my gums healthy and clean. The treatment itself was completely pain free and it was over before I knew it! Megan also did a great job assisting Eilidh with the whole process. They were both so friendly and made me feel at ease. I would definitely go back to visit this practice again to get more treatments! Amazing service, thanks again☺️
Maliha R.
Maliha R.
I had a hygienist appointment for a deep clean and pureflow stain removal treatment before my wedding. The process was so efficient and not uncomfortable at all. Was done in half the time from my usual dentist. Elidh and mahira kept me notified of each step and were very friendly. Highly recommend 👌
misbah R.
misbah R.
After many years of feeling self-conscious about my teeth, I decided to take the plunge and go for Invisalign and composite bonding. From start to finish, the treatment I received from Sebastian and the team has been brilliant. Every step was carefully explained and I went from someone who dreaded the dentist, to looking forward to my appointments and seeing the progress and next steps. I now have perfectly white and straight teeth in time for my wedding next week and have no worries about smiling for the photos! I highly recommend St Andrews Dental Care to anyone looking for dental treatment.
Catrona M.
Catrona M.
Very happy with the experience I’ve had with Chris and his team, they all been very helpful and accommodated me well to get me on the right track as to where I would feel confident and happy with my teeth
Craig E.
Craig E.
Treated myself to Invisalign to straighten my front top and bottom teeth which had bothered me over the years, the treatment has proved to be a thoroughly worthwhile and quick experience with amazing results from wearing the clear invisible aligners, and with the option of a very affordable monthly payment plan.Sebastian took me through the treatment process with consistent professional care and advice. The process was extremely straight forward showing results as soon as 3/4 weeks from the start, I would highly recommend Sebastian and his team at St Andrews Care.
Jane W
Jane W
Everything is fully explained from treatment to cost. Kept informed of appointments by email and text. All staff professional and knowledgeable in their role.
Yvonne W.
Yvonne W.
Some gentle persuasion from Chris and I finally agreed to have my Iffy wisdom tooth out having guarded it for about 50Years!After 40 minutes in Sebastian's consulting room with much reassurance, lots of local anaesthetic, a bit of tooth shuggling I left without my wisdom tooth (and one other) having felt not a twinge of pain or discomfort. Thankyou for your kindness and professionalism - BRILLIANT!I first went to see Chris to ask his advice on what (if anything) could be done to reduce the ugly distortion of my front teeth or at least prevent them getting any worse. When he suggested using INVISALIGN I have to admit I was quite sceptical that anything so apparently gentle and unobtrusive could deal with the challenge! Six months on the results have been absolutely wonderful - I can grin and chat without the urge to hide my ugly teeth. A huge thankyou to Chris and the INVISALIGN team for the advice, encouragement and support - I could not be more delighted with the outcome.
Susan M.
Susan M.
Had a new denture made and I cannot tell you how delighted I am !!! I cannot even distinguish it from my own teeth it is utterly amazing!! Thank you so to the lovely young man who did this for me !! This has got to be the best practice in Scotland!!!!
fran G.
fran G.
I have been a patient with this practice since 1999. Stuart and his dentists and nurses and staff are amazing. I have had implants done and was totally pain free. They really look after you. Best dentist in the world. No need to be scared....they all wear masks !!...........I look forward to the next 20 years with them.
Neil D.
Neil D.
Had three of my wisdom tooth removed with Sebastian and it was a very secure and comfortable experience. Each extraction was quick and smooth, and the recovery period was short and easy. I'm glad to have had the removals done by St Andrews Dental Care!
Jiani L.
Jiani L.
It is difficult to write about Sebastian and the team without sounding cliched. But the simple truth is they are superb! I had two front teeth replaced by an implant. It was a fascinating experience as Sebastian performed some of the most impressive precision engineering I have ever seen. From the latest 3D imaging of your needs to the final product I simply found myself sitting in the chair thinking about this incredible process. If you are nervous about going to the dentist, do not hesitate to use this clinic. As someone put it, I have been given back a set of camera-ready gnashers. A most sincere thank you to Sebastian and the team.
Andy O.
Andy O.
Amazing results and first-class treatment received - I whole-heartedly recommend Sebastian Mylchreest and the whole team. I thought I was too old for my teeth to be sorted out (late 40s) but Sebastian has given me my smile back again! Using comfortable braces, top and bottom, within a relatively short period of time, my teeth have been realigned - my teeth now look like they were always meant to! This treatment has also stopped me from further damaging and chipping my teeth, and has given me a more comfortable bite. I can't thank Sebastian and the team enough, very considerate, highly skilled and professional. I think Sebastian has worked miracles with my teeth - I'm no longer hiding my smile! I never thought I'd ever hear myself say I'm looking forward to my dental appointments - but that's how good the team are! Thank-you all so much!
Sarah R.
Sarah R.
I received implant treatment requiring a bone graft at St Andrews Dental Care recently. Not everyone has the talent for making an unpleasant experience into a pleasant one, but these guys managed it with unrivalled skill, professionalism and care. My new tooth is perfect, thank you.
Anita L
Anita L
Amazing experience start to end! The team are extremely friendly and I couldn't be happier with my results. A big thank you to Seb, Louise and the team of dental nurses I have had - each of them were amazing and well worth the trips up from London, I wouldn't go anywhere else!! I had been coming to this practice since I was little and couldn't recommend it enough.
Sophie M.
Sophie M.
I have been a patient at this practice since it opened, sometime last century! Throughout the years I have always been 100% satisfied with all my care and treatment from all the staff. The place is spotlessly clean, the equipment thoroughly modern and efficient, and I just know I am SAFE in the hands of the dental surgeons and dental nurses. This week I got two new front teeth (crowns) and I am ready for Christmas (and a whole lot more). I am in a prepayment plan so that even my bills are relatively pain-free.
Barbara M.
Barbara M.
Great team here all very nice and make u feel welcome,Chris is the dentist I've had all my treatment with and I was terrified,but from day one I was put at ease and actually got all my treatment.I can't recommend highly enough thanks again guys u were amazing.
Jo M.
Jo M.
What a kind, caring and professional practice. I cannot express how relieved and happy I am to have found St Andrews Dental Care. I am genuinely terrified of all things dentist-related but I was put completely at my ease by the calm atmosphere of the clinic and the caring, thoughtful attitudes of the practice members. Both Kasia and Sebastian were wonderful and really took the time to listen to me, understand and reassure me that everything was going to be OK! Sebastian put me completely at ease in the treatment room, taking time to explain everything that he had discovered. My treatment was very gentle and thoughtful and I was actually able to relax. I left feeling elated that I had been to the dentist and actually left smiling for the first time ever! If you are worried or afraid of the dentist, this practice is your place. I would not hesitate to recommend them.
Kate W.
Kate W.
As someone who has a huge fear of dentists in general, and pretty much everything that goes with it… I was dreading my first appointment. However Chris and his amazing team soon eased me into feeling relaxed. Almost immediately I felt at ease, and shortly afterwards I actually found myself laughing and genuinely not scared at all. The magic that Chris and his team worked in my mouth has left me feeling like a new person. And honestly, the care and patience that Chris showed me is beyond words. I couldn’t recommend highly enough. You will be in the most capable and dedicated hands with Chris and his team. Thank you all so very much x
dawn S.
dawn S.
I recently had two wisdom teeth removed and one partially removed by Sebastian and I cannot recommend him enough. I think most people hear a lot of horror stories about wisdom teeth but having the procedure done in the practice rather than in a hospital felt a lot less intimidating. Sebastian is not only a very skilled dentist but he genuinely cares about patient care and experience. I wouldn’t hesitate to recommend him to anyone for dental treatment! I also had sedation for the procedure from Chris. Again, he was very reassuring and the sedation definitely stops you from remembering anything about the treatment! Thank you!
Bronagh M.
Bronagh M.
I will never be a brave dental patient. I'm so tense when I cross the threshold that it's a wonder my hair isn't standing on end. Sebastian and Zoe are kind, patient, and encouraging, and they go to great lengths to make you feel comfortable and at ease.It's clear that Sebastian takes a real pride in his work - my fillings look and feel great. This has been my best ever dental experience.
Shirley W.
Shirley W.
After putting off the dentist for a long time, I eventually had to give in to my toothache and visit the dentistAfter researching many dental practises throughout fife, I decided to go to St Andrews Dental Care and seek some much needed help. The sign up process was simple and I was seen very quickly, the reception staff were extremely helpful and always smilingDr Chris Jordan & Louise quickly diagnosed what needed to be done and got to work and after a couple of visits and some root canal, I was good to go.Everyone I came into contact with at the practice was amazing and professional. If you are weary of the dentist (like me) or are worried about needles, this is the place to go for pain free dentistry, you won’t regret it.
Sean W.
Sean W.
As an extremely nervous patient, I cannot rate the care received from Chris and his team highly enough. All aspects of the treatment were explained fully and I suffered no pain or discomfort during or after the procedures. Thank you Chris, I have my smile back.
linda B.
linda B.
There are not enough superlatives to give this practice, and Sebastian Mylchreest in particular a worthy review. As a late sixties grandma with a lifelong phobia of the dentist, I can't believe how much dentistry has changed for the better. The whole team is fantastic, and do their utmost to put you at your ease. I recently had a crown fitted, and I had the second part of the procedure done without any anaesthetic. That may not sound like a big deal, but I used to have to take tranquillisers just to get through the door.Cannot praise them enough.
anne B.
anne B.
I was extremely happy with my dentist and when he retired I was anxious about finding a replacement. I needn’t have worried, Chris is a skilful and considerate dentist and I feel equally happy with him.
Sandra L.
Sandra L.
I had a broken tooth that had to be repaired. Sebastian explained all the options and we agreed a procedure, which was carried out the next day. It was so relaxed and painless that I fell asleep during the procedure! It is now 3 hours later, all numbness has gone and there is no discomfort whatever.Thank you Sebastian and the rest of the team for a quick and pain free experience - I would even say "enjoyable"!
David C.
David C.
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St Andrews Dental Care

St Andrews Dental Care, 2 Lockhart Pl, St Andrews KY16 9XB, United Kingdom

Providing *Pain Free Dentistry In Fife

Telephone: 01334897644

Email: info@Standrewsdentalcare.Co.Uk

  • Monday 9:00am – 6:00pm
  • Tuesday 9:00am – 6:00pm
  • Wednesday 9:00am – 6:00pm
  • Thursday 9:00am – 6:00pm
  • Friday 9:00am – 4:00pm
  • Plus 2 late nights and one Saturday each month